IKEA Delivery to Tasmania – Our Experience

Photo Credit: slimmer_jimmer via Compfight cc

Photo Credit: slimmer_jimmer via Compfight cc

Last year we let you know about IKEA’s trial, which later became permanent, to offer delivery of their products into Tasmania.

IKEA FAQ for Tasmanian orders
IKEA ordering process for Tasmania

 

Why we used IKEA

We have recently completed a renovation of our new house, which included a new kitchen and two bathrooms. In the early planning stages of the renovation we extended a business trip to Melbourne by a few days to allow us to look at a lot of showrooms for these rooms, and of course this included IKEA.

At the Springvale store (which is from where all Tasmanian orders are dispatched), the kitchen displays are extensive, as you would expect. You are able to see a lot of the options available in terms of functionality and style. At this early stage we figured that getting an IKEA kitchen probably wouldn’t work as we wouldn’t be able to race in and grab anything we forgot and it would be impractical. The displays gave us heaps of ideas though and started to get us thinking about the style and layout we wanted.

As our plans progressed and we started looking more closely at budget, we started to consider IKEA as a possibility. We got a quote from a local company for a flat pack kitchen and compared this to the IKEA prices, using their great planning tool.  The IKEA kitchen cabinets came to about $3500, compared to $7000 for the other option. Both these prices excluded installation and benchtops.

Aside from cost, the main reason that IKEA was more attractive was that the finishes were so much nicer than the other option. I didn’t want a cheap kitchen to look cheap!

 

Designing our Kitchen

The difference between buying a kitchen from a wizz-bang kitchen company or using one of the more DIY options, is that you need to come up with the design yourself. Of course whichever way you go you need to establish your priorities for the design, but you don’t then have someone who has done it a lot to interpret that and offer ideas and some layout options.

Luckily I love the design process! We had a space with a couple of challenges like the back door and a low window we didn’t want to move. Plus I was determined to get some seating in along with heaps of storage and bench space. All this in an area of about 4m x 3.6m.

The IKEA Planning Tool was great, in the main. Although it can be a bit buggy. However you have to use it and have a design pretty ready to go if you want to meet with one of the kitchen consultants in store.

Once we had a final design, we made a special one night trip to Melbourne to go to the store, meet with a kitchen consultant and finalise the order. You cannot make an appointment with the consultant, so do not go on a weekend when it is crazy in IKEA.

This step isn’t required before you order any kitchen items, however it is pretty important to ensure that you have everything you need in the order. The main example is getting their help to order the right additional cover panels you will need to finish off the cupboards and perhaps fill a couple of small gaps. Plus they will offer suggestions on the design and be able to show you what they mean in the display kitchens.

For us, the $700 spent to travel to Melbourne for a day, stay a night and hire a car, was well worth it.

 

The Ordering Process

Following the time spent with the kitchen consultant, once home again I was confident to make a couple of small changes to our plans and order everything we wanted. The planner gives you a shopping list, however you will need to then add in some extras.

You then add everything to your shopping list on the IKEA website and follow the process for ordering from Tasmania.

If you have a business and an ABN, you can join IKEA Business and they will sort out the order for you and then forward onto the Tassie team.

We found the process to be very smooth and the staff communicate really well with you by phone and email.

The only annoyance is that the items must be in stock at the Springvale store. So we had a few things we couldn’t get even though they were at other stores. This was particularly annoying for the sink and tap as we wanted the ones that are now hard to get anywhere and have instead bought elsewhere with our eventual sink being double the price.

You can check stock on any item on the website, however by the time the order is processed there may be a surprise or two.

 

Delivery

UPDATE: IKEA have now changed their delivery prices. Delivery now starts at $59 for purchases $299 and under, $89 for purchases $300-$599, and $149 for purchases over $600.

Delivery is to a depot in either Hobart or Launceston. The delivery cost is $159 regardless of how little or much you buy.

Our order was delivered within a week and it tends to be maximum two weeks. This was a massive order as we also ordered lots of shelving for the pantry, got carried away with internal fit out for the kitchen and threw in a bathroom vanity and some odds and ends for good measure. Our total order weighed over 1000kgs!!

The Hobart depot is at Tas Freight in Bridgewater, north of the city. As the order was so massive we arranged for James from Assemble Anything to collect it for us and deliver to the house. This was approximately a couple of weeks after it had arrived in Hobart. Tas Freight were fine with it being out there until we needed it.

 

Installation

Assemble Anything delivered and unloaded the order and we also got them to put together the bathroom vanity and all the kitchen units when we were ready for them. They offer a great service and not just for IKEA, although they are starting to see more and more IKEA orders.

Our builder then installed the kitchen – and here it is!

Our new kitchen - mostly IKEA

Our new kitchen – mostly IKEA

 

 

 

 

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2016-12-10T16:54:00+00:00September 16th, 2014|Evergreen, Practical Info, Shops and Markets|15 Comments

15 Comments

  1. Angela September 17, 2014 at 3:18 pm - Reply

    Love it! Cant wait to move to Tazzie… (not because of your kitchen he he he)

    • Jo September 17, 2014 at 3:31 pm - Reply

      Start planning Angela and you will get here!

  2. ROSLYN DUNCAN January 16, 2015 at 4:18 pm - Reply

    So excited that IKEA is able to be delivered to Launceston Tasmania but was totally blown away with the cost, $159 for any size is beyond believable. I will just have to keep just looking!

  3. Jo January 21, 2015 at 11:09 am - Reply

    Hi Roslyn,

    Yes the freight cost is geared to encourage people to buy the larger items. They don’t want you just buying a couple of kitchen items. Once you do buy a piece of furniture for example it is actually very reasonable when compared to freighting things into Tasmania from other stores on the mainland.

    We brought a few things in from Melbourne for our renovation and the cost is always high, but it can be worth it when you can’t otherwise get the product locally or else the local price is even higher.

    For us, our total IKEA order was over 1000kg and the volume (which is used for freight) was pretty high. I have no doubt that the standard cost to bring in that much would have been a pretty high multiple of that.

    I have noticed that IKEA is finally doing lots of advertising about their service into Tassie. It has become very popular and I guess now they have fine tuned the processes they are spreading the word more broadly.

    Jo

  4. Jessica February 21, 2016 at 10:00 pm - Reply

    Hi there! Kitchen looks great! What size overfridge cupboard did you get to fit the french door fridge?!

    • Jo (Admin) February 22, 2016 at 11:13 am - Reply

      Hi Jessica,

      Thanks! I still love our kitchen. Our fridge is 900mm wide, and the cupboard above the same I think. Some french door fridges are wider though.
      IKEA have changed their kitchen product since we bought, although I imagine there are still lots of similarities in terms of sizes etc.

      Jo

  5. Georgie February 26, 2016 at 11:11 pm - Reply

    I have been looking into using this service. The shipping costs definitely seem reasonable. The massive mark up on pricing does not. The Jenny Lund armchiar is $349 in Adelaide, or $499 via the Tasmanian depot option online. Very disappointing.

    • Jo (Admin) February 26, 2016 at 11:25 pm - Reply

      Hi Georgie,

      IKEA has a weird set up in Australia. The WA and SA stores are separate to everywhere else – they have some different products and prices. Everywhere else the stores operate the same in terms of pricing, sales etc.

      In terms of deliveries to Tasmania, at the time we ordered things all Tasmanian deliveries were picked from the Springvale store in Victoria. So in order to get something it needed to be in stock in that store. It was very frustrating when the tap we wanted was in other stores and not Springvale! I assume it is still the same process, but am not sure.

      Re pricing, you can’t compare to WA and SA, but you can compare to what you may pay for something of similar quality in Tasmania. We are the only place in the country that IKEA delivers to, so it is good to have the option to easily get IKEA and it has proven to be extremely popular.

      Good luck with your search for you new arm chair – IKEA or otherwise!

      Jo

  6. Carole July 12, 2016 at 8:49 pm - Reply

    How much did it cost all up? including delivery and assembly?
    Thanks.

    • Jo (Admin) July 13, 2016 at 10:50 am - Reply

      Hi Carole,

      We spent about $6500 which included the all the cupboard/drawer units ($3500), pantry fit out, internal drawer fit out, assembly of flat packs, delivery to our house and also a cabinet maker to alter two cupboards for above the stove to fit the range hood. We then had our builder do the actual install, so that wasn’t costed separately. Bench top is ceaserstone and was $4000 on top of that.

      In comparison, the quote we had for a flat pack kitchen from a local supplier for the base units only was about $7000 – compared to $3500 for the same, but ones I liked a whole lot more, from IKEA.

      At the time the Bunnings here didn’t really have their full kitchen offering, so not sure how it compares to that. Probably somewhere between the two costs I reckon.

      By the way, IKEA have completely changed their kitchens since we did ours. A new system with different options etc. Likely similar pricing. We definitely choose their cheapest options and we also added in all the internal drawer fit out which added up to a bit but makes it all very functional.

      Good luck if you have a kitchen reno coming up. It is fun!

      Jo

  7. Carole August 4, 2016 at 8:29 pm - Reply

    Thanks so much. It looks great.
    You even have the Belling cooker I want. Can I get your thoughts on that?

    • Jo (Admin) August 5, 2016 at 9:56 am - Reply

      I love it! Having the two ovens is so handy here and there. Plus I am now a big fan of induction after years of gas. Aside from great to cook on and very precise it also gives you more bench space when you need, being a totally flat surface.

      Basically we were looking at wall ovens and then saw this one day and loved it. Then the kitchen design was done around it really.

      I feel very lucky to have such a nice kitchen.

  8. Monica August 27, 2016 at 3:33 pm - Reply

    This is so good to know, I have really loved all things Ikea and was so disappointed that there was no Ikea here in Tassie. It is my dream to have most of my house with Ikea things (I love their designs, the colours and just the practical way they do things).

    Thank you so much for all the information, I will definitely be going down this path when I am ready to get a new kitchen.

  9. Jessie September 25, 2016 at 9:27 pm - Reply

    This is fantastic! I just bought my first home – a little unit in Hobart and it desperately needs an updated kitchen and bathroom. I’m deciding between a I’d love to know if you have a builder you could recommend?

  10. Debbie December 5, 2018 at 10:03 pm - Reply

    While shopping at IKEA Sydney, I checked with “ Sharon “ at the delivery counter. She checked with those above her then she confirmed that over $500 purchases are delivered free.

    It sounded too good to be true.

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